Frequently Asked Questions

 

Do you offer free shipping? 
Yes. Only within the United States.

Do you ship internationally? 
No, currently we only ship within the United States. 

Do you offer bulk discounts?
Yes! We offer a 15% discount on bulk orders of Desk Mats, Coffee Mugs, and Acrylic Statues.

Requirements & Rules:

  • You must purchase a minimum quantity of 50+ of the exact same product type (e.g., 50 Desk Mats OR 50 Coffee Mugs).

  • Product types cannot be mixed to reach the 50-item minimum (e.g., 20 Desk Mats + 30 Mugs does not qualify).

  • Excludes Bundles and Gift Cards.

How to claim: Contact us via Live Chat or our [Contact Us Page] before placing your order to receive your exclusive bulk discount code!

How long will it take to get my order?
We know you are excited to get your new desk buddy! Custom made to order! Estimated delivery is 5 to 8 business days (includes production and transit time). You will receive a tracking number as soon as your order is on its way.

Can I cancel or change my order? 
Because our custom items enter production quickly, cancellations or order changes must be requested within 1 hour of placing your order.

If you need to cancel or change something, please reach out to us right away via our store chat or Contact Us Page with your Order Number and requested change.

Please note: Once an order has entered production, it cannot be canceled, modified, or refunded.

What should I do if my order arrives damaged? 
We are so sorry if your item didn't arrive in perfect condition! Please reach out to us right away through our Contact Us Page with your order number and a brief description of the issue. We'll reply directly to your email so you can send us a couple of quick photos of the damage, and we'll get a replacement or refund sorted out for you!